Customer Service
"Bob provided professional and accurate information and support for us consistently during the shopping process.  He displayed an exceptional amount of patience for us as we adjusted our search to fit our changing needs.  Above all, his customer service skills supercede those of any real estate agent we've used previously and we will continue to work with Bob on future investments.  Thanks Bob!  Great job!" - Christina and Joe F.
Our First Real Estate Agent
"Bob was our first real estate agent, for our first home.  We didn't know our way around the process, and Bob could have taken advantage of that, or treated us like we were stupid.  Instead he took us through the process step by step, making sure we understood every paper we signed.  He used his experience to guide us, but never pressured us to change our minds or hurry into decisions.  We really felt like we could take our time, not like we were just a commission he was trying to hurry along.  He came to OUR house to sign papers to accomodate our schedule, and even when he was on a short vacation he made sure we could contact him.  Above all, we trust Bob, we would refer our friends and family to him, and when we sell our home we will call him first.  He was never the sleazy salesman that real estate agents are made out to be, he was really and truly looking out for our best interest.  Thank you Bob, see you next time around." - Jennifer and Coleman
Recommendation
When looking for our home, my husband and I really enjoyed working with Bob.  We found him to be honest, available and knowledgeable about the real estate in our area.
In addition, we never felt pressured or hurried to make a decision.  I would recommend Bob to anyone who is looking to purchase a home. 
signed:  Carolyn and Eddie V.
Our New Home
"Bob Norlin worked with us for almost two years trying to find the perfect home to raise our family.  Even when our house didn't sell for an extended period of time, Bob did not give up.  Once we found the house we wanted, everything that could go wrong did, but Bob stuck with us and pushed the deal through.  Now we have enough rooms for 3 year old and the new bably we're expecting!  Bob always answers his phone and returns calls at any time of day that we need.. If you want personalized attention and a great advocate for your needs, choose Bob Norlin.
Nicole, Brad, Liam & new baby

Thank You
"Bob,  Thank you so much for achieving what I thought to be impossible by selling our wetland problemed property.  Your sincere effort included spending two days hacking a 600' path to the building site so prospective buyers could see the beautiful setting.  Thanks to you, I can stop having nightmares about paying property tax on a property I can't afford to develop for the rest of my life.  My mother and I really can't thank you enough.  The money comes at a good time since we have purchased another property.  John & Maida
Recommendation
When I bought my first home, I really felt like I had someone on my side in an otherwise daunting situation.  Bob searched diligently to find the perfect place for my unique needs and I will definately call Bob again when it is time to buy or sell.  Ramsey C., Lake Stevens.